B2C — FOR CONSUMER CLIENTS
B2C invoice payment administration — full automation, including AI robocalls in the first phase (up to 60 days overdue). During days 60–90 overdue we switch to an individual approach, just as in the B2B segment.
When you have hundreds or thousands of clients, manual work is no longer enough. B2C reminders are scaled by AI robocalls — they politely reach every debtor at the right moment and in several languages, while in complex cases our specialist takes over the conversation.
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debtors/month
Your price — from
—
The price is indicative, excl. VAT. The final monthly fee depends on reminder intensity and the volume of AI calls — it is confirmed when the contract is signed.
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HOW DOES B2C DIFFER FROM B2B?
Automation that respects your clients
Maximum automation in the initial phase, including AI robocalls and payment links
AI robocalls reach thousands of debtors at once — each receives a reminder at the right time, in their own language and with the option to pay during the call. For added convenience, reminders include a "PAY" button that makes payment quick and easy from anywhere.
A large number of end clients, smaller amounts
B2C portfolios contain a large number of debtors with smaller amounts — automation lets you process the entire portfolio at a low cost per debtor.
A respectful approach to individuals
Results-focused communication, partial payment options and a polite tone — your clients remain your clients.
PROCESS
B2C process — scale with AI calls
A structured 60-day cycle for large client volumes. Reminders are scaled by AI robocalls — every debtor is reached at the right moment; in complex cases our specialist takes over the conversation.
1
Invoice to the client
Payment term — e.g. 14 days
Payment date stated on the invoice
Email
2
Reminder before the due date
1–3 days before the due date
EmailSMS
A proactive reminder about the approaching due date — helps clients pay on time and reduces delays before they arise.
3
Payment request
Days 1–30 overdue
EmailSMSAI robocall
4
Reminder
Days 31–45 overdue
EmailSMSAI robocall
5
Warning
Days 46–60 overdue
EmailSMSAI robocallPersonal call
6
Verdikts debt recovery
After day 60
The debt is handed over to a collection agency — a professional debt collection procedure.
AI robocalls reach thousands of debtors at once — respectfully, in several languages and with a payment option in every call. If a debtor needs an individual conversation (a dispute, agreeing a payment schedule), our specialist steps in with a personal call.
Payment button in the reminder
We can add a payment button to every reminder — making payment easier and faster for the debtor.
We can add a payment button to every reminder — making payment easier and faster for the debtor.
Data import — API connection or a debtor list in XLS/CSV format (1× a week)
B2C BENEFITS CALCULATOR
How much can you save with Colecta B2C?
Enter 3 numbers and see your potential time savings, cost reduction and cash flow improvement for a large debtor volume.
debtors/month
Other parameters are assumed at industry averages. In the B2C segment, most of the work is done by AI robocalls, so the servicing cost per debtor is lower. The result is indicative.
Indicative price — from (excl. VAT)
—
The final price depends on the volume of reminders and the intensity of AI calls — it is set when the contract is signed.
—hours saved/month
—costs saved/month
—improved cash flow/month
—net benefit/month
Approximate ROI: — of Colecta costs
An indicative estimate based on your inputs. The price is indicative and shown as a “from” price — the final monthly fee is confirmed when the contract is signed. Actual benefits may vary depending on your industry and specifics.